At Ray’s Frenchies, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or contacting us about our French Bulldog puppies.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • City, State, or Country
  • Information submitted through our contact forms
  • Puppy adoption inquiries
  • Payment information (when applicable)

We may also automatically collect certain non-personal information, including:

  • IP Address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Website usage statistics

This information helps us improve our website and provide a better user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries
  • Communicate about available puppies
  • Process reservations and purchases
  • Schedule puppy pickup or delivery
  • Provide customer support
  • Improve our website and services
  • Send important updates regarding your adoption
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance website functionality

You can disable cookies through your browser settings; however, doing so may limit certain website features.

Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared when necessary to:

  • Process secure payments
  • Coordinate puppy transportation or delivery
  • Comply with applicable laws
  • Protect our legal rights
  • Prevent fraud or security threats

Payment Security

If payments are accepted through our website, all transactions are securely processed by trusted third-party payment providers.

We do not store your complete credit or debit card information on our servers.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to maintain the highest level of security, no method of internet transmission or electronic storage is completely secure.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.

Children’s Privacy

Our website is intended for adults interested in adopting a puppy.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been submitted, we will promptly delete it.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where applicable
  • Request information about how your information is used

To exercise any of these rights, please contact us through our Contact Us page.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Complete puppy adoptions
  • Fulfill legal obligations
  • Resolve disputes
  • Maintain business records

When personal information is no longer needed, it will be securely deleted or anonymized where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page along with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page.

At Ray’s Frenchies, we value your trust and are committed to providing a safe, secure, and transparent experience for every visitor and puppy family.